At STICO Shoes, we make footwear for real work - long shifts, wet floors, and demanding environments.
We stand behind every pair and want you to feel confident from day one.
15-Day Satisfaction Guarantee
If you are not satisfied with your STICO shoes, we will work with you to make it right. Depending on the situation, this may include an exchange, replacement, store credit, or refund (subject to our return policy.) To qualify, shoes must be unworn, in original condition, and in the original packaging. We recommend trying them on indoors before wearing them to work.
6-Month Limited Warranty (Manufacturing Defects Only)
STICO shoes are built for durability and professional use. Our limited warranty covers manufacturing defects in materials or workmanship under normal, intended use. If a manufacturing defect is confirmed, we will prioritize a replacement. If a replacement is not available, we may offer store credit or a refund.
What's Not Covered
This warranty does not cover normal wear and tear, misuse, improper care, accidental damage, cosmetic wear, or fit/comfort issues after extended wear.
How to Make a Claim
Please contact us with:
- Your order number
- Photos of the issue
- A brief description of the problem
Contact: info@sticoshoes.com
